Many of you have experienced issues installing our latest update from the App Store; update 13. In some cases this has resulted in people losing many of their hard earned Mega Points. This is absolutely not what we want to happen to our players and we have been contacted by several of you already to address those issues.
Due to the severity of these issues we have temporarily removed Mega Jump from the App Store. We are working to resolve things quickly and hope to have Mega Jump back on the App Store shortly.
If you have experienced any loss of your purchase of Mega Points, power-ups, characters, etc. as a result of installing update 13 please let us know so we can work with you to correct those issues.
The best ways to reach us are…
Thank you very much everyone for all your patience and support. Please do not hesitate to contact us.